FAQs Archive - Page 2 of 4 - Cardinal Cleaning

Q: What is your cancellation policy?

We kindly ask for 2 business days’ notice if you need to cancel or reschedule. For same-day cancellations or lockout situations, there may be a fee, but we always try to be as flexible as possible.

Q: How do you manage pets during cleaning?

We love pets and want them to feel comfortable during the cleaning. For safety, we recommend securing pets in a separate room or outdoor area to prevent accidents or stress. We also use pet-friendly products to ensure a safe environment for your furry family members. If your pet has special needs or sensitivities, let us know, and we’ll adjust our approach accordingly.

Q: Do you clean everything in my home?

We do our best to clean every accessible area of your home. However, some set-in stains—like grout discoloration or hard water buildup—may require specialized treatments. Additionally, there are a few tasks we avoid to protect both your belongings and our team: Handwashing blinds (we dust them instead) Cleaning fixtures beyond the reach of a two-step ladder Garage cleaning Wall cleaning If you have questions about specific tasks, give us a call! We’re happy to discuss what’s possible and recommend the best course of action for more challenging areas.

Q: How do you respect my privacy? (and ensure my home’s security)

Your privacy is important to us, and we take it seriously. All of our team members undergo background checks and receive training on professionalism and discretion. We handle your belongings with care, and we follow strict protocols to ensure your trust is well-placed. If there are any specific areas in your home you’d like us to avoid, just let us know, and we’ll respect your wishes.

Q: Am I tied to a long-term contract?

Not at all! We believe in offering flexible service to meet your changing needs. You are free to adjust, pause, or cancel your cleanings at any time without worrying about being locked into a contract. Our goal is to make the process as convenient as possible for you.

Q: How much will my cleaning service cost?

Our pricing is based on the size of your home, the type of service you need, and any special requests you may have. We aim to offer competitive prices that reflect the quality and professionalism of our service. Hiring a cleaning service saves you time and energy, and we’d love to discuss your budget and find the perfect plan for you. Contact us to receive a personalized estimate.

Q: Why hire a professional cleaning service when I can do it myself?

While cleaning on your own may seem manageable, it can be time-consuming and physically demanding. Professional cleaners bring experience, expertise, and high-quality tools to the job, providing a deeper clean than typical DIY efforts. By hiring a cleaning service, you free up time for what you enjoy and avoid the stress of managing household chores. A spotless, professionally cleaned home allows you to relax and feel comfortable without the hassle.

Q: What sets you apart from cheaper cleaning services?

While it may be tempting to choose a lower-priced service, the difference often comes down to quality, reliability, and attention to detail. We prioritize consistency and ensure our team is thoroughly trained, insured, and bonded for your peace of mind. With us, you can trust that your home will receive the care and expertise it deserves every time. Our goal is to provide long-term value through outstanding service and customer satisfaction.

What is your cancellation policy?

We kindly ask for 2 business days’ notice if you [...]

By Cardinal Cleaning|2024-11-04T11:12:14-05:00November 4, 2024|Policies|Comments Off

How do you manage pets during cleaning?

We love pets and want them to feel comfortable during [...]

By Cardinal Cleaning|2024-11-04T11:09:51-05:00November 4, 2024|During & After the Cleaning|Comments Off

Do you clean everything in my home?

We do our best to clean every accessible area of [...]

By Cardinal Cleaning|2024-11-04T11:09:20-05:00November 4, 2024|What to Expect|Comments Off

What is included in a standard cleaning service?

Our standard cleaning includes the essential tasks needed to keep [...]

By Cardinal Cleaning|2024-11-04T11:08:18-05:00November 4, 2024|What to Expect|Comments Off

How do you keep my home secure?

We understand how important security is when allowing someone into [...]

By Cardinal Cleaning|2024-11-04T11:07:08-05:00November 4, 2024|Team & Service Quality|Comments Off

How do you respect my privacy? (and ensure my home’s security)

Your privacy is important to us, and we take it [...]

By Cardinal Cleaning|2024-11-04T11:06:47-05:00November 4, 2024|Team & Service Quality|Comments Off

Am I tied to a long-term contract?

Not at all! We believe in offering flexible service to [...]

By Cardinal Cleaning|2024-11-04T11:05:36-05:00November 4, 2024|Booking & Services|Comments Off

How much will my cleaning service cost?

Our pricing is based on the size of your home, [...]

By Cardinal Cleaning|2024-11-04T11:03:44-05:00November 4, 2024|Booking & Services|Comments Off

Why hire a professional cleaning service when I can do it myself?

While cleaning on your own may seem manageable, it can [...]

By Cardinal Cleaning|2024-11-04T11:00:48-05:00November 4, 2024|General|Comments Off

What sets you apart from cheaper cleaning services?

While it may be tempting to choose a lower-priced service, [...]

By Cardinal Cleaning|2024-11-04T10:59:43-05:00November 4, 2024|Payments, Security, & Satisfaction|Comments Off

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