We get that plans can change! If you need to reschedule or cancel, please let us know at least two business days in advance, and we’ll happily adjust your appointment. This helps us keep everything running smoothly.
For last-minute emergencies, contact us right away, and we’ll do our best to accommodate. However, a small fee may apply if we’re notified with less than two business days’ notice to compensate your technician for the missed work.
Recurring cleanings are discounted from initial cleanings based on your chosen service frequency, the more frequent, the larger the discount. If you skip or change a cleaning outside of your frequency, the corresponding frequency discount will apply to the next visit.
- Example: If you’re on a 2-week schedule and skip a visit, the next cleaning will be charged at the 4-week rate.
- If you’re on a 4-week schedule and skip, there may be an additional fee based on your home’s size.
